Responsible Gaming at six6s 365

01 Our Commitment to Responsible Gaming

At six6s 365, responsible gaming is not simply a policy requirement — it is a core value that shapes the way we design and operate our platform. We believe that gambling should always be a form of leisure and entertainment, not a source of financial stress, emotional harm, or personal crisis. Our responsible gaming framework is built around four principles: prevention, awareness, support, and intervention.

We invest in technology and trained support staff to detect early signs of harmful gambling behaviour among our player base. When risk indicators are identified, our team proactively reaches out to players to offer guidance and to present the responsible gaming tools available to them. We also maintain rigorous Know Your Customer (KYC) and age verification procedures to ensure our platform is never accessible to minors.

six6s 365 serves players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. We recognise the cultural and economic diversity of our player base and are committed to tailoring our responsible gaming communications to be clear, accessible, and genuinely useful for players throughout Bangladesh.

02 18+ Age Restriction

six6s 365 strictly prohibits access to its platform by anyone under the age of 18. This is an absolute rule with no exceptions. All new account registrations require date of birth confirmation, and our KYC verification process includes mandatory identity document checks to validate the age of every player before withdrawals are processed.

Why Age Verification Matters

Gambling can be harmful to young people whose decision-making capabilities and financial awareness are still developing. Protecting minors from exposure to gambling products is one of our highest responsibilities. six6s 365 uses automated age-screening at registration and manual document review during KYC to enforce this policy rigorously.

Protecting Minors in Your Household

If you share a device with minors, we strongly recommend the following precautions:

• Always log out of your six6s 365 account after each session, especially on shared devices.
• Never save your login credentials in a browser on a shared or family device.
• Consider enabling parental control software on shared computers and mobile devices.
• Keep your account username and password confidential — do not share them with anyone, including family members.
• Contact our support team immediately if you suspect your account has been accessed by a minor.

03 Deposit Limits

One of the most effective tools for managing your gambling spend is setting a deposit limit. six6s 365 allows all players to set daily, weekly, and monthly deposit caps directly from their account settings. Once a limit is set, it takes effect immediately and cannot be increased without a mandatory cooling-off period of at least 24 hours for daily limits, 7 days for weekly limits, and 30 days for monthly limits.

Deposit limits are denominated in Bangladeshi Taka (৳) and apply across all deposit methods, including bKash, Nagad, Rocket, Upay, and bank transfers. The combined total of deposits across all payment methods within the chosen period cannot exceed your set limit.

How to Set a Deposit Limit

1. Log in to your six6s 365 account.
2. Navigate to Account Settings > Responsible Gaming.
3. Select Deposit Limits and choose your preferred period (daily / weekly / monthly).
4. Enter your desired limit amount in BDT (৳).
5. Confirm the change — your new limit takes effect immediately.

Decreasing vs. Increasing Limits

Decreasing your deposit limit takes effect immediately with no waiting period. This ensures you can reduce your spending cap at any time without delay. Increasing a limit, however, requires a mandatory cooling-off period to prevent impulsive decisions made during a session. We strongly encourage players to set conservative deposit limits that reflect their actual disposable income.

04 Time-Out Features

A time-out is a short-term break from the six6s 365 platform. It is designed for players who feel they need a brief pause from gambling without committing to a full self-exclusion. During a time-out, your account is temporarily suspended — you cannot log in, place bets, or make deposits. Any pending withdrawals will continue to be processed during the time-out period.

Available Time-Out Periods

six6s 365 offers the following time-out durations:

• 24 Hours: A short reset to step back from a session that does not feel healthy.
• 72 Hours (3 Days): A longer pause to reassess your gambling habits over a weekend or holiday period.
• 1 Week: A full seven-day break for players who need more time to reflect.
• 1 Month: An extended break of 30 days, suitable for players who recognise an emerging pattern of concern.

How to Activate a Time-Out

1. Log in to your six6s 365 account.
2. Go to Account Settings > Responsible Gaming.
3. Select Time-Out and choose your preferred duration.
4. Confirm your selection — the time-out activates immediately.

05 Self-Exclusion

Self-exclusion is the most powerful responsible gaming tool available at six6s 365. It is intended for players who have identified that their gambling has become or is becoming a serious problem and who wish to prevent themselves from accessing the platform for an extended period. Self-exclusion is a serious, long-term measure and should be chosen when shorter time-out periods are no longer sufficient.

Self-Exclusion Periods

Players may choose from the following self-exclusion durations:

• 6 Months
• 1 Year
• 3 Years
• 5 Years
• Permanent (Indefinite) — cannot be reversed under any circumstances.

What Happens During Self-Exclusion

• Your account is fully suspended — no login, no deposits, no betting.
• Any remaining balance will be refunded to your registered payment method (bKash, Nagad, Rocket, or bank account).
• six6s 365 will suppress all marketing communications to you, including promotional emails and SMS notifications.
• Your self-exclusion record is retained for a minimum of 7 years to prevent circumvention.
• During the exclusion period, attempting to open a new account using the same identity details will result in the new account being closed immediately.

How to Request Self-Exclusion

1. Contact our support team via email at [email protected] with the subject line "Self-Exclusion Request".
2. Provide your registered name, email address, and preferred exclusion period.
3. Our team will process your request and confirm account suspension within 24 hours.
4. Alternatively, use the Account Settings > Responsible Gaming > Self-Exclusion pathway in your account dashboard.

06 Recognising Problem Gambling

Problem gambling can affect anyone, regardless of income, background, or experience. It often develops gradually and can be difficult to recognise in oneself. The following checklist is designed to help you honestly assess your current relationship with gambling. If several of these statements apply to you, we strongly encourage you to speak to our support team or reach out to a professional counselling service.

Healthy Gambling Habits

Responsible players at six6s 365 follow these guidelines to keep gambling enjoyable and within healthy boundaries:

• Set a strict budget before each session and never exceed it, even after a winning streak.
• Treat your gambling budget as entertainment spend — money you are comfortable losing.
• Never gamble with money earmarked for essential expenses such as rent, utilities, food, or school fees.
• Take regular breaks and set a time limit for each session using the time-out feature.
• Never gamble when you are under the influence of alcohol, medication, or strong emotional distress.
• Balance gambling with other hobbies and social activities so it does not become the primary focus of your leisure time.

07 Support Resources

If you feel that gambling is negatively impacting your life, your finances, or the wellbeing of people close to you, seeking help is the right decision. six6s 365 encourages all players experiencing gambling-related difficulties to reach out — whether to our own support team or to professional counselling organisations. You do not have to manage this alone.

What Our Support Team Can Do

• Activate a time-out or self-exclusion on your account immediately upon request.
• Adjust your deposit limits or disable deposit functionality entirely.
• Provide a full record of your transaction and betting history to help you understand your gambling patterns.
• Connect you with information about external counselling services.
• Answer any questions you have about our responsible gaming tools and policies.

General Guidance for Affected Individuals

If gambling is affecting your mental health, we recommend speaking to a qualified counsellor or psychologist. Many hospitals and community health centres in Bangladesh — including those in Dhaka, Chittagong, and Sylhet — offer mental health support services. Cognitive behavioural therapy (CBT) has been shown to be highly effective in treating problem gambling and is available through various mental health practitioners across the country.

For family members and friends of individuals affected by problem gambling, seeking support for yourself is equally important. Problem gambling can place significant emotional and financial strain on the people closest to the affected individual. Speaking to a counsellor who understands gambling-related harm can provide strategies for supporting your loved one while protecting your own wellbeing.

08 Contact Our Responsible Gaming Team

Our dedicated responsible gaming support team is available 24 hours a day, 7 days a week, including Eid holidays and national public holidays in Bangladesh. We are committed to responding to all responsible gaming enquiries within 2 hours and to activating time-out and self-exclusion requests within 24 hours of receipt.

Email: [email protected]
Subject line: Use "Responsible Gaming" or "Self-Exclusion Request" to ensure your message is routed directly to our specialist team.
Support Hours: 24/7 — Bangladesh Standard Time (BST, UTC+6).
WhatsApp: +880 1700-000000 (plain text only — not a clickable link).

When contacting us about a responsible gaming matter, please include your registered email address and username so we can locate your account quickly and take action without delay. All responsible gaming communications are treated with complete confidentiality and are handled by trained staff who understand the sensitive nature of these enquiries.